1. Name and Contact information of the responsible individual

Responsible in practice Dr. Anna-Lena Ehmsen is:

Dr. Anna-Lena Ehmsen (Psychologist and Naturopath for Psychotherapy)
Address: Villa der Möglichkeiten Hummelsbütteler Landstraße 42, 22335 Hamburg. info@theexpatpsychologist.com

2. Collection and storage of personal data and nature and purpose of their use

a) When visiting the website
When you visit our website www.theexpatpsychologist.com the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referrer URL),
Browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The above data is processed by us for the following purposes:

Ensuring a smooth connection to the website,
Ensuring comfortable use of our website,
Evaluation of system security and stability as well as for other administrative purposes.
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The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the purposes of data collection listed above. In addition, we use cookies when you visit our website. You can find more detailed explanations under No. 4 in this privacy policy.

b) Contact

When you contact us by e-mail or via our contact form, the data you provide (e-mail address, or other personal information such as your name, address and telephone number) are stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary or restrict the processing if there are legal retention periods.

c) When subscribing to our newsletter

If, in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use your e-mail address to send you our general newsletter on a regularbasis, then you can unsubscribe at any time. You can send your unsubscribe request to info@theexpatpsychologist.com

3. Disclosure of data

Your personal data will not be transferred to third parties for purposes other than those listed below.
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We will only pass on your personal data to third parties if:

the disclosure pursuant to Art. 6 Para. 1 S. 1 lit. f GDPR is necessary for the assertion, exercise or defense of legal claims and there is reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
in the event that there is a legal obligation for disclosure pursuant to Art. 6 Para. 1 S. 1 lit. c GDPR is a legal obligation, as well as
this is legally permissible and required under Art. 6 Para. 1 S. 1 lit. b GDPR is necessary for the processing of contractual relationships with you.
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4. Cookies
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We use cookies on our website. These are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site.

On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specified period of time. If you visit our site again to make use of our services, it is automatically recognized that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see No. 6 of this declaration). These cookies enable us to automatically recognize that you have already been with us when you visit our site again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are required for the purposes mentioned in order to preserve our interests and those of third parties, as necessary, according to Art. 6 Abs. 1 S. 1 lit. f DS-GVO.

5. Google Maps
Not applicable

6. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR.

Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, Privacy Overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and Privacy Policy: http://www.google.de/intl/de/policies/privacy.

7. Google Tag Manager
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For our website, we use the Google Tag Manager from Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. This tag manager is one of many helpful marketing products from Google. The Google Tag Manager allows us to centrally integrate and manage sections of code from various tracking tools that we use on our website.
In this privacy policy, we would like to explain to you in more detail what Google Tag Manager does, why we use it and in what form data is processed.

What is Google Tag Manager?
Google Tag Manager is an organizational tool that allows us to integrate and manage website tags centrally and through a user interface. Tags are small sections of code that, for example, record (track) your activities on our website. For this purpose, JavaScript code sections are inserted into the source code of our site. The tags often come from Google’s internal products such as Google Ads or Google Analytics, but tags from other companies can also be integrated and managed via the manager. Such tags perform different tasks. They can collect browsing data, feed marketing tools with data, embed buttons, set cookies, and also track users across multiple websites.

Why do we use Google Tag Manager for our website?
In order to make our website as good as possible for you and all those who are interested in our products and services, we need various tracking tools such as Google Analytics. The data collected by these tools shows us what you are most interested in, and where we can improve our services. And in order for this tracking to work, we have to integrate corresponding JavaScript codes into our website. Basically, we could incorporate each section of code from each tracking tool separately into our source code. However, this requires a relatively long time and it is easy to lose track. That’s why we use Google Tag Manager. We can easily integrate the necessary scripts and manage them from one place. In addition, Google Tag Manager offers an easy-to-use user interface and you don’t need any programming skills.

What data is stored by Google Tag Manager?
The Tag Manager itself is a domain that does not set cookies and does not store any data. It acts as a mere “steward” of the implemented tags. The data captures the individual tags of the various web analysis tools. The data is passed through to the individual tracking tools in Google Tag Manager and is not stored.
However, the situation is completely different with the integrated tags of the various web analysis tools, such as Google Analytics. Depending on the analysis tool, various data about your web behavior are usually collected, stored and processed with the help of cookies. To do so, please read our privacy policy for the individual analysis and tracking tools we use on our website.
In the account settings of the Tag Manager, we have allowed Google to receive anonymized data from us. However, this is only about the use and use of our Tag Manager and not about your data, which is stored via the code sections. We enable Google and others to receive selected data in anonymized form. Google aggregates the data with hundreds of other anonymous website data and compiles user trends as part of benchmarking measures. Benchmarking compares your own results with those of your competitors. On the basis of the information collected, processes can be optimized.

How long and where is the data stored?
When Google stores data, this data is stored on Google’s own servers. The servers are spread all over the world. Most of them are in the United States of America.

How can I delete my data or prevent it from being stored?
The Google Tag Manager itself does not set cookies, but manages tags from various tracking websites. In our privacy texts for the individual tracking tools, you will find detailed information on how to delete or manage your data.
Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. More information can be found on https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=311230662. If you want to learn more about Google Tag Manager, we recommend the FAQs under https://www.google.com/intl/de/tagmanager/faq.html.
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8. Social Media

a. Use of social media plug-ins:

We currently use the following social media plug-ins: Instagram. We use the so-called two-click solution. This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the marking on the box above its initial letter or the logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have accessed the corresponding website of our online offer. In addition, the data mentioned under § 3 of this declaration will be transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, your personal data will be transmitted to the respective plug-in provider and stored there (in the case of US providers in the USA).

We have no influence on the collected data and data processing operations, nor are we aware of the full extent of the data collection, the purposes of the processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.

The plug-in provider stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Through the plug-ins, we offer you the opportunity to interact with social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 Para. 1 S. 1 lit. f GDPR.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be directly assigned to your existing account with the plug-in provider. If you click on the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.

Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. There you will also find further information about your rights in this regard and setting options to protect your privacy.

Addresses of the respective plug-in providers and URL with their data protection information:

1. Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google hat sich dem EU-US-Privacy-Shield unterworfen, https://www.privacyshield.gov/EU-US-Framework.

9. Your rights

Insofar as the Patients’ Rights Act does not stipulate any overriding obligations, you have the right to:

In accordance with Art. 15 GDPR to request information about your personal data processed by us. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, and the existence of automated decision-making request, including profiling and, if applicable, meaningful information about its details;
In accordance with Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data stored by us;
In accordance with Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
In accordance with Art. 18 GDPR, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
In accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible.
In accordance with Art. 7 para. 3 GDPR to revoke your consent once given to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent in the future and
In accordance with Art. 77 GDPR to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our practice headquarters.

10. Right to object, insofar as the Patients’ Rights Act does not stipulate any overriding obligations

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 Para. 1 S. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without specifying a particular situation.

If you would like to exercise your right of revocation or objection,simply send an e-mail to info@theexpatpsychologist.com.

11. Data security
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We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
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12. Up-to-dateness and amendment of this privacy policy

This data protection information is currently applicable. It may become necessary to change this data protection information due to the further development of our website and its offers or on account of amended legal or official requirements.